This position will work in different departments of the clinic as well as travel between Southern Region clinics, with the primary focus of Oregon, Stoughton, and Evansville. The Southern Region clinics are Janesville, Delavan, Edgerton, Evansville, Oregon, and Stoughton.
Hours: 7-5pm Thursday and Friday
The Certified/Registered Medical Assistant – Multi-specialty, under the direction of the physician or other designated licensed staff, provides routine patient care in an ambulatory setting. The CMA/RMA is able to work as part of a team and perform both clinical and administrative duties. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination/procedure, sterilization of medical instruments and administering medications as directed by provider or designee. Administrative duties may include scheduling appointments, maintaining medical records and filling out insurance forms/paperwork. Depending upon location and/or department may perform phlebotomy duties as well.
Dean Clinic is one of the largest integrated healthcare delivery systems in the country. Established in 1904 and headquartered in Madison, Wisconsin, Dean provides medical and health services through a network of clinics located throughout Southern Wisconsin.
At Dean, we are committed to improving the health of our community and being one of the best providers of healthcare in the country. Our goal is to provide unsurpassed quality and compassionate care to every patient, every time. If your first priority is to provide the very best customer service to those you serve, apply today!
- High school graduate or equivalent with graduation from an approved school of Medical Assisting and Certified or Registered as a Medical AssistantOR direct, hands on patient care experience with Dean as a Medical Assistant or Patient Care Assistant with current Certification or Registration as a Medical Assistant OR 5 years of direct, hands on patient care experience directly related to this position outside of our organization may be considered with current Certification or Registration as a Medical Assistant. Acceptable credential includes Registered Medical Assistant (RMA, through the AMT organization only) and Certified Medical Assistant (CMA). Other medical assistant credentials may be considered with approval from Clinical Staff Services and Human Resources.
- Must complete and pass the Proficiency Assessment delivered at the conclusion of the onboarding program.
- Pleasant, outgoing personality.
- Good communication and organization skills.
- Experience working in a healthcare setting.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit or stand for extended periods and to move quickly between tasks.
- Ability to hear and converse on the phone and in person.
- Ability to see fine print and to use the computer.
- Ability to perform fine motor tasks, such as when working with instruments, taking blood pressures and performing other patient care tasks, writing, computer or phone tasks.
- Ability to safely lift up to 20 pounds and to push/pull up to 100 pounds when working with equipment, pushing wheelchairs or assisting with patient handling tasks.
- Ability to bend/twist and crouch when performing various job tasks.
- Ability to work with and to wear appropriate Personal Protective Equipment when working with blood borne pathogens or other chemicals.
- Depending on location assigned, may need to be able to safely drive a person vehicle on a weekly or daily basis.
- Ability to wear a respirator/mask.
- Manages patient flow and performs patient rooming standards.
- Assists medical providers and nurses in the examination and treatment of patients; assists with patient flow in department.
- Demonstrates and understands sterile and aseptic techniques. Uses appropriate techniques in setting up or assisting with procedure.
- Completes Laboratory and Medical Imaging requisitions, assists in the scheduling of procedures.
- Assists medical provider with processing of diagnostic results.
- Transports patients to other departments and acts as courier for specimens, x-rays, and/or medical records.
- Administers medications by all routes excluding intravenous infusion. Demonstrates and understands administration techniques, recognizes and reports effects and side effects of medication, and instructs patient appropriately.
- Collects and records accurate telephone information and relays it to medical provider or nurse in a timely manner.
- Cleans, prepares, and autoclaves equipment and instruments in preparation for sterilizations per infection control policies and procedures.
- Provides patient education only under the direction of medical provider or nurse.
- Performs delegated MD/Nursing acts commensurate with education, training, competency and experience.
- Depending upon location and/or department may be responsible for performing the following responsibilities:
- Basic computer scheduling, rescheduling, canceling and coordination of appointments.
- Auditing of charge tickets for 24 hour turnover and manages nursing work ques by providing procedure and diagnosis codes.
- May act as a scribe by documenting (on behalf of the provider) all clinically relevant interaction and dialogue during the course of the patient visit. This will include: documenting history and exam, entering diagnoses, orders (medications, labs, imaging, consults, etc.), diagnoses, E&M, follow up and patient instructions. The CMA/RMA will then review instructions and goals and print the visit summary for the patient.
- Assists in emergency situations.
- Cross train and staff other departments as needed.
- Participates in site process improvement teams.
- Performs other duties as required.