Admission Coordinator (PRN W/D 3 pm to 11 pm)

         One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

            Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

            Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

            Laurel Ridge Treatment Center is seeking a dynamic and talented Admission Coordinator (PRN).  To learn more about Laurel Ridge Treatment Center go to www.laurelridgetc.com.

POSITION PURPOSE:  To receive inquiry calls and assist caller with scheduling of a face-to-face assessment or triage to an appropriate referral in the community.  For Residential Coordinator, to compile all clinical and meet individual contract requirements prior to assessment and admission.  To assess or ensure assessment by a qualified mental health professional of patients who present for assessment.  To screen for medical and behavioral emergency conditions.  To perform assessment of behavioral healthcare needs and coordinate the clinical team effort to ensure that these needs are met either at Laurel Ridge or another appropriate provider in the community.  To complete the administrative process of admission and pre-authorization of care with external payers.

KEY RESPONSIBILITIES: 

1. Receives all referral/inquiry calls and responds to request for information on programs and services and requests for assessment or tour of residential facility.
2. Performs assessments and medical screenings.
3. Collaborates with clinical referral sources, families, doctors, agencies and other callers to ensure assessment or admission is coordinated as smoothly as possible.
4. Aids referral sources, families or caller in triage to services in the community when Laurel Ridge does not meet the assessed or stated needs.
5. Informs every voluntary patient in language they can understand of their legal rights as patients prior to admission.  Informs every involuntary patient of his or her legal rights within twenty-four hours of admission.
6. Collaborates with Business Office staff to ensure that payer information is obtained and verified and that financial information as to the patient share of cost is provided.
7. Completes the administrative paperwork, including consent and releases to insure that patients are fully informed during the admission process.
8. Expert in MS4/Midas and responsible for ensuring 100% entry of all calls and admissions.  Provides director with statistical reports and suggests measures to improve the delivery and utilization of care and to evaluate the effectiveness of these.
9. Compiles and maintains community resources for outside referrals to all levels of care including support groups, other acute and residential facilities, and resources for clients with limited resources.
10. Expert in documentation, communication, teamwork, and customer service.  Advocates for internal and external customers including the client, family, physician, treatment team and managed care organization.